Quality and Environmental Management Systems Report Essay

Quality and Environmental Management Systems Report - Essay Example 241), and both in turn will enhance customer loyalty. Studies prove that quality is the most vital element to gain customer loyalty (Dora et al 2013). From an organisational perceptive, QMS ensures the effective utilization of available resources so that it can deliver the product/service at optimum price. The term, ‘resources’ in this regard refers to raw-materials, human resources, technology, information etc. It is advisable for Timmerhus UK Ltd to set up a comprehensive system that involves Quality Management System (QMS) and Environmental Management System (EMS) in order to address the current business issues. Studies indicate that ISOÂ  certified companies have already improved their project performance (Din et al 2011), (Olaru et al 2010). It is clear from the case study that the firm has been facing problems with delivery, product quality, supply chain, income management, and many more. This indicates that the firm has not been utilising any of its resources in a proper way. Continuous improvement is the basic element of quality management. ... It begins with identifying an opportunity and plan for change (plan), and in the second phase, the plan is implemented on a small scale (Do). Then the result of the program is assessed to determine if it brought a positive difference (Check). Finally, the plan is implemented on a wider scale if the result was satisfactory (Act). Other methods include Six Sigma, Taguchi Methods, Statistical Process Control, Lean Method etc. However, in the given case, the firm does not currently have any quality management system, and it is only a mid-size growing firm. The Lean System of quality management, which involves Just-in-time (JIT) management, Supply chain and process considerations, and the Kanban System seems relevant to the context. Toyota Production System (TPS) is one of the trendiest Lean Manufacturing Systems which is mainly based on four principles. They are; 1) all works including sequence, timing, and outcome must be completely specified, 2) every customer-supplier connection must be direct, 3) pathway for every service and product must be simple and direct, and 4) any improvement to the system must be made in accordance with the scientific method, under the guidance of a teacher, at the lowest possible organisational level (Slide: Lean System). Timmerhus must follow (TPS) system of management in order to meet its objectives in the long run. The firm’s current business involves projects, engineering customer-specific products, delivering finished products or spare parts, and providing industrial services. Hence, following a Lean System is more applicable, for ‘Lean’ is a combination of lightness and liveliness, and it offers several alternative control methods at the

Organizational Technology Plan Essay Example for Free

Organizational Technology Plan Essay Team C is researching University of Phoenix and the technology used at the school. The team will research new technology, workforce training, and recommendations to stay ahead of future challenges. In addition, team C will cover value chain analysis and primary technology the school uses for instructions. University of Phoenix has extensive support activities that students and instructors access daily. Team C will retrieve information and recommend ideas for UOPX to create a more enjoyable learning environment. The team will also cover the different ways UOPX uses the Internet to market products available to all stakeholders. Challenges University of Phoenix has set itself apart by creating a competitive advantage for working adults seeking to further his or her education. Points of differences include advanced technology and communication networks, service-oriented staff in a virtual environment, and easy access of training modules for students of all levels. Although technology has proved a point of difference for UOPX, it also is a hurdle for those intimidated by new advancements. Fear of technology is a consideration. The target market for UOPX is adults who have been away from college for 10-15 years or more. With this market comes a clientele removed from technology that did not exist when he or she enrolled in high school or college. This supports a strategy of establishing partnerships with organizations such as Microsoft or Apple to assist in managing server workload as well as attracting new customers. Staying ahead of the technology curve is essential, and organizations such as Apple can introduce new customers as well as offer new mediums of communication that can bring more awareness to each brand. One example would be developing an Apple tutorial available within the UOPX library. This would help to train, service the students, and enhance their academic experience. University of Phoenix needs to continue to enhance the on boarding process with orientation classes and a consistent stream of tutorials to engage new students to the online program. The current model includes communication networks including e-mail, blogs, chat forums and online forums. This is effective but will become dated if UOPX does not stay ahead of the technology curve. â€Å"Current struggles with bandwidth size for wireless networks is a good example of the need to anticipate and stay ahead of the competition† (Information Systems and Technology Articles, 2011). In addition to the software, it is important to be aggressive with hiring talent who is current with tomorrow’s technology. Recruiting from organizations such as Microsoft, Google, and other technology companies will inspire creative and innovative thinking that will assist in maintaining a competitive advantage and attract new markets. Value Chain Analysis University of Phoenix is an accredited college that is available for adult learners seeking a learning environment, which is flexible, has challenging curriculum, provides a supportive learning environment and is a top-rated college to attend. University of Phoenix has five goals that help students understand what key subjects are essential to his or her education; professional competence and values, critical thinking, problem-solving, communication, information utilization, and collaboration (University of Phoenix, 2011). University of Phoenix primary activities related to value chain analysis is apparent; the learning environment has been constructed. An online campus is available for those adult learners not able to attend an educational campus. The value chain support activities are readily available for any student to research via University of Phoenix website or by calling an academic counselor who can provide information and answer any student or potential students’ question or concern. Primary Activities University of Phoenix was technologically created so learners are provided the same learning experience as those students who attend on-campus classes. Virtual students can feel they are provided the same learning environment and are just as engaged as if sitting in a classroom. This technological edge gives University of Phoenix a competitive advantage over many other universities not offering virtual classrooms or just started to implement virtual learning. Dr. John Sperling, a Cambridge-educated economist and professor-turned-entrepreneur, established University of Phoenix in 1976. He saw an opportunity to cater to working adults seeking higher education by offering convenient class times at local sites (University of Phoenix, 2011). University of Phoenix is the nations largest private university, offering undergraduate and graduate degree programs at more than 200 locations as well as online in most countries around the world (University of Phoenix, 2011). Support Activities Many organizations use some type of support services put into place to help the people who need it. At University of Phoenix, there are support systems to help the students who require help. Most of the students at University of Phoenix are online students and the need for technical support and help desks are extremely important to facilitate with the success of the student. When students and instructors need to meet deadlines, the most important system in place is technical support. UOPX even has help desks for the student or teacher help him or herself instead of talking to a support specialist. Often this list is full of questions that can help solve many common problems. University of Phoenix has numerous types of help desks for the students not just for technical questions. (Regan and O’Connor, 2002. p. 246). UOPX has enrollment specialists and staff members available to help the student enroll in the program they are seeking and properly prepare for the upcoming course. Because University of Phoenix is predominantly online campus, help desks and technical supports are necessary from the start of the course to graduation to ensure the success of the instructors and students. These systems are in place and are usually 24 hours so that help is available when needed. Innovative Approaches University of Phoenix uses innovative approaches toward higher learning and uses the business technology to help them approach new information and old. Data mining is utilized by the business world to help them discover how customers like or dislike a certain product or process; University of Phoenix uses data mining to find new and old information that can be used in classes. Harvard Business School is considered one of the top business schools in the world; the professors teach information that can be useful in all business schools. The information taught by the Harvard professors is available online and in websites like those that are available in the UOPX library. By collaborating with sites like EBSCOhost, Gale PowerSearch, and ProQuest students can research information that has been reviewed by professionals from different sources. Another source of information and also a source of friendship that helps the University of Phoenix with communication, learning, and camaraderie are the e-mail, individual class threads. In addition, the new phoenix connect forums that allow students and faculty to keep in touch with each other. The online learning environment is new to many students and the idea that a person can receive his or her bachelorettes’ in an online class is hard for the professional world to grasp. According to a study about the online learning experience, â€Å"In comparing students who had and who had not completed online courses, Dobbs, Waid and del Carmen (2009) found that students who had completed online courses viewed the online experience as positive, would likely take more online courses and wished faculty would put more materials online† (Deggs, Grover Kacirek, 2010). With this in mind, the online education experience is improving and using more technology to help students gain access to the material that is available. Internet Use University of Phoenix uses the Internet to recruit staff, for customer service and marketing purposes. In the instance of recruitment of new staff, one can find job listings on careerbuilder.com and the phoenix.edu site. This is an added benefit for University of Phoenix to uses the Internet to reach a larger demographic of potential staff. Staff recruiters are available via e-mail if there are questions or concerns. University of Phoenix is quite transparent and open for comments and suggestions. When dealing with marketing, one can stumble across a non-University of Phoenix site and see a banner that can be clicked on to, acquire information about the school. â€Å"University of Phoenix is recognized as the pioneer of online higher education and has been at the forefront of advancing education through technology for more than 30 years† (Mary Berry, UOPX). With Phoenix Connect alone, University of Phoenix is not only tackling customer service for students but also a marketing tool for the university. Banners, blogs, videos, and social networking are exceptional ways that University of Phoenix has used the Internet. Potential students want to know that the university is on the cutting edge and can provide a quality education. By having these avenues to research and learn online are additional advantages and benefits to students and potential staff. Organizations to Move University of Phoenix must remain a dynamic organization with regard to technology. Using Michael Porters Value Chain model, technology is a key support system that influences each of the value chains (NetMBA: Business Knowledge Center, Strategy, 2010). For University of Phoenix to continue to look ahead to future opportunities for growth the outbound logistics and operations units will need to adapt to change. The operations value chain for UOPX is the transformation of the raw materials into a finished product or service. This correlates to the network and infrastructure that UOPX uses today. Advances in technology affect UOPX more than most organizations because they rely on this technology as a primary support system to present the finished product to its customers. Technology advances to increase productivity and service will enhance the website, increase the efficiency and speed of service, introduce new tutorials, and change the design and brand of the network used by students . How the product is delivered describes Porters outbound logistics value chain (NetMBA: Business Knowledge Center, Strategy, 2010). Brick and mortar organizations would refer to this as the packaging and presentation. Phoenix presents this value chain as the online experience it provides the students. Enhancements and technology upgrades to the library, blogs, academic advisory center, and access to the writing and mathematics center for excellence contribute to the online presentation that UOPX provides for the students. Advancements in technology will drive change with Phoenix because it is more than just a support system for the value chains. People upgrade technology at home and at work via communication media, smart phones, and wireless technology. UOPX must embrace this change and adapt it to the current model to remain current with the expectations of its customers and faculty. Embracing this change will ensure that UOPX is keeping pace with the expectations of the public, and stay ahead of competition using technology as a point of difference. Manager Responsibility An essential part of organizational change is the learning curve involved in the implementation plan within the organization. The four phases consist of vital key components involved within managements grasp include unfreezing change, learning, change, and refreezing. Unfreezing change is the management skill of making sure that all parties involved within the change ahead, are current, and prepared for the learning curve ahead. Management must create urgency for the need to change toward each individual. The second phase will include a period of learning. This will be considered the urgency brought upon by the first phase of needing to be prepared for adaptation of change. During this period, the change will focus on changing the old attitude so that each individual is acclimated for the new company vision. Vision during the implementation phase is extremely important to guide each individual. The next phase is called the change phase that takes place after the unfreeze phase. The most optimal time to introduce this phase is once everyone has communicated his or her differences or concerns about the phase. This will include organized meetings within the company to brainstorm within each department. Final phase of this process is called the refreeze phase. The refreeze phase will inclusively bring together the entire process and knowledge gathered by each process. Staff will be encouraged to attend the advanced training sessions created to make the change possible. Through attending these sessions or training classes, each employee will unknowingly become more comfortable with the change. Implement Change Participation will allow employees to be part of the planning and implementation process; he or she can contribute to identifying and understanding the goals of the strategic plan. Education is another factor to help overcome resistance to change from employees. Leaders should educate employees about the strategy before and during the implementation process. Education is a method that supplies individuals with information he or she needs to understand the reason for change. A method a leader can use in the negotiating process is to identify and offer incentives to individuals who resist change such as giving him or her important role in the implementation process. Management and Knowledge Every business needs a good manager to be successful. Without a knowledgeable manager the business will not thrive. One of the most important jobs of a manager is the ability to find and recruit new employee’s that will be able to aid in the success of the business (Change Management Learning Center, 1996-2011). Once the manager has the employee trained and ready to work, the manager will need to have the knowledge to manage the employees. Successfully managing employees is not easy and would require the knowledge of the laws and regulations of employee’s rights. The employees represent the business and are the people that the customers turn to for help. If properly trained and managed the employees will be a huge reason that customers will be loyal. Customer loyalty is partly based upon how much the customer can trust and rely on the business. So training employees to be the best representatives is the absolute most import job of a manager. Managers are also responsible for overseeing the daily business to include stock and supply. It is important for a business not to run out of anything that will help them be successful. The manager must oversee that equipment is staying in good repair and that all the employees be responsible for his or her own duties. Also when needed a manager must restructure any plan or process not working up to standards. Because of changing times and constant technological upgrades new processes are a must, and where there is new processes there must also be new training to learn new processes. The manager is the one person who everyone goes to, when there is an issue or problem it is the manager’s expertise and knowledge that will help the employees to have a good working condition Areas of Manager Knowledge At University of Phoenix, management must be knowledgeable of process re-engineering and restructuring, innovating application of goods and services approaches to managing employees as a vital element in the value chain, methods of achieving, and maintaining customer loyalty. To remain and compete as one of the top nation’s largest private universities offering degree programs in 200 locations as well as online courses in many countries around the world. An organization must be aware of what consumers want and need to keep up with the changing times and remain successful. â€Å"Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals† (Bateman Snell, 2009) . In today’s world of technology, University of Phoenix must be able to invent new ways of advancing the company, coming up with competitive advantages while staying progressive, looking for revolutionary technological advances. Planning involves analyzing current situations as well as projecting and estimating future requirements. Company Preparedness Top management in any company has the responsibility to communicate the organization’s vision and guide strategic planning. Consistent and clear communication with team members is other key factors to identify desired outcomes. Leaders will achieve success by simply communicating with the team his or her shared vision, achieving milestones, and celebrating large, or small wins. Team members should share in the vision without fear of reprimand because he or she voices an opinion or challenges premises. Internal Resistance Organizations understand that changes in technology are a constant in today’s business. Management needs to understand that with those changes individuals will react differently depending on how the information is conveyed to the employee. Management understands that individuals will have issues or concerns with new technology changes in the workforce. Individuals who have those issues or concerns should understand that management has his or her best interest in mind when making those changes. Organizations that have a direct communication style with those individuals will ask members of his or her staff what his or her thoughts are with the new change. This will give direct feedback regarding what individuals think about the changes. Individuals, who express those concerns, are more apt to understand the change and move forward. Managers who will use this style can understand that not all members of his or her staff will express his or her concern. Management should develop a straight talk with individuals when he or she has gathered information about any changes in technology within the organization. Management should be straightforward with individuals when the information is needed to be communicated with individuals so that the individual can understand the change and how this will affect his or her job. Employees who are included with developing changes will understand those changes and work on developing a positive attitude toward those changes. Management should understand that some individuals will not understand the changes and do not want to make those changes. Individuals who are part of those groups should be addressed as individuals who need extra attention and understand what concerns that he or she has. Those individuals are people who do not understand those changes and should have extra training to help those individuals with his or her issues. Management should include trainers with any new change in technology so that individuals could be trained on the new processes with the company. Trainers with a hands-on approach with employees are a tool that can assist with the negativity an employee may experience. Employees will be more open to express his or her concern with a coworker who is a trainer. The trainer can take that information and pass it on to management. Management can sit down and come to positive conclusions for all parties involved to provide better solutions to employees. The solution to resistance from employees during technology changes can be implemented differently. It depends on the individual and not every individual will be positive with any change in an organization with technologies. Management needs to let people know the benefits of those changes, and involve as many people as possible to ensure people can understand the changes. Involvement and open talk with employees with make the resistance dwindle as much as possible. Management must prepare for those changes and be open with individuals to show him or her change. Effective Communication of Change Companies are prone to change regardless of how hard an organization attempts to limit changes. Companies like University of Phoenix embrace change because they know it drives the competitive edge. Recently University of Phoenix went under some drastic changes for the betterment of the school and most important the students. This was highlighted in the media as well as on the Internet. One example of how the university effectively communicated changes was by having their representatives speak to the media and reporters about why they were changing compensation for employers and eliminated staff members. The following is a statement from a representative at University of Phoenix about changing compensation, â€Å"We are the first to do so among proprietary schools, and it is an important change that is clearly something that regulators and policy makers in Washington want to see† (De Groote, Michael of Deseret News). This statement alone lets any potential student know that the reason for the change is to align with what the government wants to see. This puts in the customers mind that the UOPX is serious about abiding to guidelines and policies. Making such a statement is a bold move and advantageous in creating the competitive edge for the university. Because the university is the first to make such a change this allows students whether new or old, know they are serious about the accreditation of the school. They proved this by making a tough decision even though it may have displayed weakness but were essential at the time. Ownership UOPX markets itself as an accredited institution that provides education at the highest level. It provides students an online library with resources that represent the integrity of the university and the product UOPX delivers to its students. This information and the content provided represent the outbound logistics and the sales and marketing value chain for University of Phoenix. The university packages this information to attract students to the benefits and value of the product. Accuracy, quality, and flow of this information (outbound logistics) will determine the success of this value chain and the impact on the entire system. If this value chain breaks down the synergy of the organization will be lost. The raw materials and operations value chains can be managed perfectly but if the logistics of the customers’ access to this information is flawed, UOPX will fail. More important, technology becomes a key support to this value chain because the content, accuracy, and accessibility of this information is a primary point of difference for UOPX. Leaders must have excellent communication with the technology team and logistics team to coordinate the product in a way that offers value to the student but not overwhelming him or her with complicated application to access the information. Accuracy and quality of the information will reflect the sales and service value chain. UOPX markets itself as an institution that affords students every benefit of a traditional brick and mortar university. With that statement UOPX must ensure that all information obtained from the students complies with privacy regulations and material found within the university library is credible. Communicate Change University of Phoenix is at the forefront of technology in an educational environment. The company is continually looking for the best technology to be used in the adult education field. To stay at the top as the largest private university the organization must be able to communicate internally with employees and externally with customers. Different resources reach out to different individuals. Apollo Group is the parent company of University of Phoenix. Within the walls of the company Apollo group uses several ways to communicate with employees about technology changes coming down the road. The organization uses both broadcast e-mail as well as individual e-mail to relay information on technology researched, beta tested, and progressed pertaining to the implementation plan. The organization uses an internal website and network to allow employees to learn more about different projects and give input to the project teams. Employees can access training materials for the new technology implemented or considered for implementation. Social Contract Social contract will meet these principles of social contract through actively contributing revenue earned through the successful implementation of new technology. This shows the benefit rather than just the revenue by exemplifying to the public that this company is in support and contributes to welfare of society and not just focused on maximizing profit. University of Phoenix’s annual report will highlight the progress of our social responsibility on many levels. Including furthering members of society education, minority help, donations to arts, and social welfare agencies that will improve many social conditions. Through implementing a well planned/organized technology, these standards of ethical issues will be met. Ethical issues concur with the science of human duty to one another. Giving social responsibility to society exemplifies an easy and unique decision for our future investors. â€Å"Primary functions, such as product research and development, production, and marketing; and support functions, such as human resources, public relations, and information systems† (Regan O’Connor, 2002, p. 17) are extremely important primary functions involved in actively and directly involving the production and marketing for this product. The IT department expanded to other departments of the new technology will correlate a focus on organization-wide management to develop skills of knowledge management in training and development issues. Ownership Any organization has social responsibilities to the community and the employees. Technology plays a role in that responsibility. Not only does University of Phoenix use technology to service its customers but also to help the employees of Apollo group. The University of Phoenix uses secure technology programs to transmit information with the Department of Education and Direct Loans. The students social security number, birth date, contact information, and sometimes banking information must be secure. Personal information must be protected because of privacy rights set in place by the federal government. One of the largest reasons to protect this information is identity theft. This would be the biggest failure of social responsibility. Technology Technology is used to help employees as well. Apollo group employs people across the nation. Human resources to provide benefits and pay to all employees use technology. Paperwork for different types of leave is transmitted electronically. Changes in personal information are kept on the human resources website. The University of Phoenix uses technology to improve and support the well-being of the employees. Through the internal intranet system, the employees have access to resources to become healthier, physically, and mentally. Through the same HR site, employees can view paychecks, vacation, sick hours, change personal information, and complete training. Technology is continually being used to help employees. Many items have to consider when researching going global. In fact, the world is becoming a smaller place in terms of business. With all the new technology, it is easy for a business to be productive in other countries. E-mail, video teleconferencing, the Internet, and e-commerce are some of the methods used by businesses so that they can be in more than one place. Many rules apply that may make the transition difficult if not known. Possessing an IT manager is a must when going global because of the rules and regulations of other countries for the Internet. Web accessibility in some countries is limited that would make setting up the Internet in another country difficult. Each country has policies and procedures that must be followed in order for use of the Internet to be used (W3C Web Accessibility initiative, 25 August 2006). This means that a company should understand the policies and procedures before they purchase their property in the country. Being online will be one of the m ost important tasks this business will have. Without the use of the Internet the business will be, blind so to speak from their sister locations, and this may pose a problem to the company. The long term effects of cultural and languages differences on a company’s business operations can be positive and negative for an organization depending on how that organization is prepared for that development. Organizations must understand the countries culture when expanding to that country. Different cultures have different customs that is acceptable and unacceptable in that country. The long-term effect of an organization moving into a country and conducting business not fully aware of those habits and customs in that country can result in very negative for that organization. Different nations have different customs that he or she is accustomed too. If an organization crosses those lines in the form of the employee, those employees will not work as effetely as he or she should. This happens because of an individual upset with the organization and spending more resources complaining about what had happen. This result for the organization will take time to resolve to make things work for the better. That organization must communicate with the employees and other members of the community what the goal is for the organization. If the goal is positive for both the organization and country than that business will result in a win-win solution for everyone involved. In an organizations standpoint it should be able to communicate effetely so that miscommunication cannot accrue. If an organization does have miscommunication, the organization must be able to correct that miscommunication as quickly as possible to save the organization from down time. Organizations can benefit from expanding globally if it is done correctly. The correct way to do this is to have research done on the country that the organization is looking to expand. This will ensure that the organization is successful in working with that organization. The long-term effect for doing business that must expand to stay competitive is positive for the organizations and expands employment for other people involved. Expansion is a necessity for organizations. With that necessity, the expansion should have the research needed to support effective communication within that organization. Ownership UOPX markets itself as an accredited institution that provides education at the highest level. It provides students an online library with resources that represent the integrity of the university and the product UOPX delivers to its students. This information and the content provided represent the outbound logistics and the sales and marketing value chain for University of Phoenix. The university packages this information to attract students to the benefits and value of the product. Accuracy, quality, and flow of this information (outbound logistics) will determine the success of this value chain and the impact on the entire system. If this value chain breaks down the synergy of the organization will be lost. The raw materials and operations value chains can be managed perfectly but if the logistics of the customers’ access to this information is flawed, UOPX will fail. More important, technology becomes a key support to this value chain because the content, accuracy, and accessibility of this information is a primary point of difference for UOPX. Leaders must have excellent communication with the technology team and logistics team to coordinate the product in a way that offers value to the student but not overwhelming him or her with complicated application to access the information. Accuracy and quality of the information will reflect the sales and service value chain. UOPX markets itself as an institution that affords students every benefit of a traditional brick and mortar university. With that statement UOPX must ensure that all information obtained from the students complies with privacy regulations and material found within the university library is credible. Communicate Change University of Phoenix is at the forefront of technology in an educational environment. The company is continually looking for the best technology to be used in the adult education field. To stay at the top as the largest private university the organization must be able to communicate internally with employees and externally with customers. Different resources reach out to different individuals. Apollo Group is the parent company of University of Phoenix. Within the walls of the company Apollo group uses several ways to communicate with employees about technology changes coming down the road. The organization uses both broadcast e-mail as well as individual e-mail to relay information on technology researched, beta tested, and progressed pertaining to the implementation plan. The organization uses an internal website and network to allow employees to learn more about different projects and give input to the project teams. Employees can access training materials for the new technology implemented or considered for implementation. Social Contract Social contract will meet these principles of social contract through actively contributing revenue earned through the successful implementation of new technology. This shows the benefit rather than just the revenue by exemplifying to the public that this company is in support and contributes to welfare of society and not just focused on maximizing profit. University of Phoenix’s annual report will highlight the progress of our social responsibility on many levels. Including furthering members of society education, minority help, donations to arts, and social welfare agencies that will improve many social conditions. Through implementing a well planned/organized technology, these standards of ethical issues will be met. Ethical issues concur with the science of human duty to one another. Giving social responsibility to society exemplifies an easy and unique decision for our future investors. â€Å"Primary functions, such as product research and development, production, and marketing; and support functions, such as human resources, public relations, and information systems† (Regan O’Connor, 2002, p. 17) are extremely important primary functions involved in actively and directly involving the production and marketing for this product. The IT department expanded to other departments of the new technology will correlate a focus on organization-wide management to develop skills of knowledge management in training and development issues. Ownership Any organization has social responsibilities to the community and the employees. Technology plays a role in that responsibility. Not only does University of Phoenix use technology to service its customers but also to help the employees of Apollo group. The University of Phoenix uses secure technology programs to transmit information with the Department of Education and Direct Loans. The students social security number, birth date, contact information, and sometimes banking information must be secure. Personal information must be protected because of privacy rights set in place by the federal government. One of the largest reasons to protect this information is identity theft. This would be the biggest failure of social responsibility. Technology Technology is used to help employees as well. Apollo group employs people across the nation. Human resources to provide benefits and pay to all employees use technology. Paperwork for different types of leave is transmitted electronically. Changes in personal information are kept on the human resources website. The University of Phoenix uses technology to improve and support the well-being of the employees. Through the internal intranet system, the employees have access to resources to become healthier, physically, and mentally. Through the same HR site, employees can view paychecks, vacation, sick hours, change personal information, and complete training. Technology is continually being used to help employees. Many items have to consider when researching going global. In fact, the world is becoming a smaller place in terms of business. With all the new technology, it is easy for a business to be productive in other countries. E-mail, video teleconferencing, the Internet, and e-commerce are some of the methods used by businesses so that they can be in more than one place. Many rules apply that may make the transition difficult if not known. Possessing an IT manager is a must when going global because of the rules and regulations of other countries for the Internet. Web accessibility in some countries is limited that would make setting up the Internet in another country difficult. Each country has policies and procedures that must be followed in order for use of the Internet to be used (W3C Web Accessibility initiative, 25 August 2006). This means that a company should understand the policies and procedures before they purchase their property in the country. Being online will be one of the most important tasks this business will have. Without the use of the Internet the business will be, blind so to speak from their sister locations, and this may pose a problem to the company. The long term effects of cultural and languages differences on a company’s business operations can be positive and negative for an organization depending on how that organization is prepared for that development. Organizations must understand the countries culture when expanding to that country. Different cultures have different customs that is acceptable and unacceptable in that country. The long-term effect of an organization moving into a country and conducting business not fully aware of those habits and customs in that country can result in very negative for that organization. Different nations have different customs that he or she is accustomed too. If an organization crosses those lines in the form of the employee, those employees will not work as effetely as he or she should. This happens because of an individual upset with the organization and spending more resources complaining about what had happen. This result for the organization will take time to resolve to make things work for the better. That organization must communicate with the employees and other members of the community what the goal is for the organization. If the goal is positive for both the organization and country than that business will result in a win-win solution for everyone involved. In an organizations standpoint it should be able to communicate effetely so that miscommunication cannot accrue. If an organization does have miscommunication, the organization must be able to correct that miscommunication as quickly as possible to save the organization from down time. Organizations can benefit from expanding globally if it is done correctly. The correct way to do this is to have research done on the country that the organization is looking to expand. This will ensure that the organization is successful in working with that organization. The long-term effect for doing business that must expand to stay competitive is positive for the organizations and expands employment for other people involved. Expansion is a necessity for organizations. With that necessity, the expansion should have the research needed to support effective communication within that organization. To allow a company to grow, the expansion globally may need to take place. Whereas this would be an excellent feat to take on, there are technology issues that can occur in the process. It is best to prepare oneself for any technology issue that may arise. First, it is important to understand where the company plans to spread globally and if that country is capable of meeting the standard s required in the United States. One issue that may arise is some â€Å"countries lack the infrastructure to support such technology† (Encyclopedia of Business, p. 1). If this occurs, a solution may be establishing intermediate technology for the time being. Another problem could be security when business is conducted online. Other countries may not uphold the same privacy acts as The United States therefore customers could suffer because of this. One key issue would be the Internet and how quickly information can be communicated. Looking at University of Phoenix the online students would suffer in another country if they did not have comparable Internet to the United States. This would hinder their schooling, and this would not be something the university would want for the student. Another factor would be the time difference and tech support available for students who need it in other time zones. Hence, it is crucial to research and know the location thoroughly so these technology issues would not take place. Team C completed extensive research on University of Phoenix’s technology plan and current upgrades. UOPX has a business description of giving all individuals the chance to receive a degree to improve his or her marketability and improving his or her lively hood. Technology has an enormous impact on UOPX because a majority of students attends classes on-line. The university has a stringent policy on proper conduct of students and faculty. UOPX requires and expects all stakeholders to respect and treat all students and employees with proper etiquette. In addition, UOPX has students and instructors around the world. This requires UOPX to establish technology and support staff that is well versed in the technology that is used by all stakeholders. UOPX has consistently been on the for-front of technological advancement for on-line classes. The university has consistently sought out the best and brightest individuals in the technology field to stay ahead of all other on-line universities. Because of being on the for-front, UOPX has continued to set the standard with-in the for-profit universities. References Information Systems and Technology Articles. (2011, April). Wireless Infrastructure: Can our Current System Handle Bandwidth Demands. Retrieved from http://www.phonix.edu University of Phoenix. (2011). Introducing PhoenixConnect: The University of Phoenix Academic Social Network. Retrieved from http://www.phoenix.edu/colleges_divisions/business/articles/2011/01/introducing-phoenixconnect-the-university-of-phoenix-academic-social-network.html Regan, E., OConnor, B. (2002). End-User Information Systems: Implementing Individual and Work Group Technologies. [University of Phoenix Custom Edition e-Text]. : A Pearson Education Company. Retrieved from chap7,pg.6 , TEC401 website. Deggs, D. Grover, K. Kacirek, K. (Sep. 2010) EXPECTATIONS OF ADULT GRADUATE STUDENTS IN AN ONLINE DEGREE PROGRAM. College Student Journal, 01463934, Sep2010, Vol. 44, Issue 3 retrieved June 4, 2011 from EBSCOhost Bateman, T.S., Snell, S.A. (2009). Management: Leading and Collaborating in a Competitive World. (8th ed.) McGraw-Hill. University of Phoenix, (2006-2011), retrieved on June 2, 2011 from http://www.phoenix.edu/ Change Management Learning Center. (1996-2011). An Overview of Change Management. Retrieved from http://www.change-managment.com/change-managment-overview.htm http://www.deseretnews.com/article/700088460/University-of-Phoenix-enrollment-drops-because-of-changes-to-enrollment-recruiting-practices.html NetMBA: Business Knowledge Center, Strategy. (2010). The Value Chain. Retrieved from http://www.netmba.com W3C Web Accessibility initiative. (25 August 2006). Policies Relating to Web Accessibility. Retrieved from http://www.w3.org/WAI/Policy Regan, E. A., OConnor, B. N. (2002). End-User Information Systems: Implementing Individual and Work Group Technologies (2nd ed.). Pearson, NY: Prentice-Hall.

Islam in the Era of Globalization Essay -- Outsourcing, Offshoring, Fre

A primary question imposes itself. Do we muslims represent an umma in the contemporary world? What is meant by the question is not the umma as known in the political geography asa nation recognized by international law, but the umma is meant here as a concept of universal communal based on self awareness of the concerned entity about its identity on side, and the acceptance of the distinctive identity of the muslims on the other side. Muslims are supposed to be a doctrinal or ideological universal community, united through the entire world by their faith in thinking, feeling and action. They all believe in and they are all committed to Islam and its values of doing good and spreading it. However the concrete reality is that natural barriers such as geography and ethnicity in addition to political, economic and cultural barriers, under colonialism and post colonial era have obstructed the supposed unity of the umma. Nevertheless, the challenges and dangers muslims have been facing in the contemporary world ought to revitalize the awareness of unity and integrity of the muslim communal body. From another angle, the entire world is witnessing an era of globalism through its speedy communications, and transportations with all its negatives and its positives. This may be an opportunity for the muslims to surmount the barriers and gain some kind of unity at least in their thinking and feelings. The negatives of globalism may add to the challenges, which they must face together ,within the limited effective armament muslims may have in the contemporary world. Feeling as one â€Å"Umma† We have to feel genuinely as one umma in a rational mature well organized way so that our relationships work together in coordination and harmony within oneself. Muslims do not live in a vacume. They live in a world full of people with various backgrounds. An umma consciousness ought not to engulf or negate other muslim existential relations in the contemporary world. Islam being the message of â€Å"The Lord of the Universe†-allows and urges constructive natural relations between muslims and whomever they come across for whatever legitimate purpose. Through Islam we must make the best of our potential abilities. The identity of the muslim individual, group and umma can be perceived and universally recognized through truthfulness, honesty and helpfulness rather than throu... ...ily, freedom of faith and religion; health , education, political and socio-economic rights. They should be unhesitant supporters of religious and ethnic minorities and all victims of oppression and exploitation. Conclusion It goes without saying that each country with a muslim majority should be a role model for defending and securing human rights. We as an Umma have a long way to go through in order to assure itself within itself and the complex contemporary world. Whatever the long way it starts with a few steps in the right direction. Let us set ourselves as an umma in the right direction with regards to feeling, thinking and acting, starting from individual groups and going through the whole umma.Deeds should represent our ideals ,since they are the obvious and concrete expression of our identity ,beliefs, and concepts. Europe fostered in modern times an ideology of nationalism and the struggle for it has been able to provide during the recent decades the â€Å"Euro-community† as an enlightening , conceptual and practical model of persistent hard worked for unity. Analysis of an article written by DR. Hameed Anwar in "Islam Today" published 1998

Philippines Mdg

PHILIPPINE DEVELOPMENT PLAN 2011-2016 MDGs in the National Development Plan Cleofe S. Pastrana National Economic and Development Authority Republic of the Philippines Sub-Regional Workshop for LDCs in Achieving MDGs Incheon, Republic of Korea 14 16 September 2011 Outline of presentation  § Philippine Development Plan (PDP) 2011-2016  § Inclusion of the MDGs in Various PDP Chapters  § Challenges in Achieving the MDGs Republic of the Philippines 14-16 September 2011 2 Social Contract with the Filipino PeopleA country with an organized and widely shared rapid expansion of our economy through a government dedicated to honing and mobilizing our people s skills and energies as well as the responsible harnessing of our natural resources. Republic of the Philippines 14-16 September 2011 3 Three broad strategies to achieve inclusive growth†¦ INCLUSIVE GROWTH OUTCOMES REDUCE POVERTY INCREASE EMPLOYMENT PDP 2011-2016 BROAD STRATEGIES HIGH AND SUSTAINED ECONOMIC GROWTH EQUAL ACCESS TO DEVELOPMENT OPPORTUNITIES EFFECTIVE AND RESPONSIVE SOCIAL SAFETY NETS 4-16 September 2011 Republic of the Philippines 4 Social Contract s 16-Point Agenda Philippine Development Plan Republic of the Philippines 14-16 September 2011 5 Key programs and strategies in the Philippine Development Plan 20112016 Republic of the Philippines 14-16 September 2011 6 Philippine Development Plan 2011-2016 1. Introduction 2. Macroeconomic Policy 3. Competitive Industry and Services Sectors 4. Competitive and Sustainable Agriculture and Fisheries Sector 5. Accelerating Infrastructure Development Republic of the Philippines 4-16 September 2011 7 Philippine Development Plan 2011-2016 6. Towards a Dynamic and Resilient Financial System 7. Good Governance and the Rule of Law 8. Social Development 9. Peace and Security 10. Conservation, Protection and Rehabilitation of the Environment and Natural Resources Towards Sustainable Development Republic of the Philippines 14-16 September 2011 8 Where do the Mi llennium Development Goals come in? The Philippine Development Plan affirms the government s commitment to attain the MDGs. Republic of the Philippines 4-16 September 2011 9 Chapter 1: In pursuit of inclusive growth [Inclusive growth] is sustained growth that creates jobs, draws the majority into the economic and social mainstream, and continuously reduces mass poverty. Growth in short was not inclusive owing to the basic disregard of the people s will and failure to render full and complete justice for all †¦ hence the MDG of universal primary education is consistent with inclusive growth . Republic of the Philippines 14-16 September 2011 10 Chapter 3: Competitive Industry and Services SectorThe government will [therefore]: (1) maintain and safeguard economic security in multilateral, regional, and bilateral economic engagements; (2) maintain and safeguard national and economic security through strategic partnerships within the Asian region to ensure that Philippine foreign po licy decisions, are taken in the context of Asian Regionalism and Asian Community; (3) continuously evaluate multilateralism and the stability of international organizations; and (4) work to attain the Millennium Development Goals (MDGs) targets by 2015 and reduce poverty through intensified international cooperation.Republic of the Philippines 14-16 September 2011 11 Chapter 4: Competitive and Sustainable Agriculture and Fisheries Sector The sector s (agriculture and fisheries) development is therefore vital in achieving inclusive growth and poverty reduction as well as attaining the targets under the MDGs. Republic of the Philippines 14-16 September 2011 12 Chapter 7: Good Governance and Rule of Law Corruption and lack of transparency are major constraints to the achievement of the MDGs.To say that corruption and poor governance abet and worsen poverty is no exaggeration. Kung walang corrupt, walang mahirap. Republic of the Philippines 14-16 September 2011 13 Chapter 8: Social Dev elopment Republic of the Philippines 14-16 September 2011 14 Chapter 8: Social Development The social development sector shall focus on ensuring an enabling policy environment for inclusive growth, poverty reduction, convergence of service delivery, maximized synergies, and active multi-stakeholder participation.Priority strategies include: (a) attaining the MDGs; (b) providing direct conditional cash transfers (CCT) to the poor; (c) achieving universal coverage in health and basic education; (d) adopting the community-driven development (CDD) approach; (e) converging social protection programs for priority beneficiaries and target areas†¦ Republic of the Philippines 14-16 September 2011 15 Chapter 8: Social DevelopmentHealth The National Health Insurance Program (NHIP) shall be strengthened as the prime mover in improving financial risk protection, generating resources to modernize and sustain health facilities, improving the provision of health services to achieve the MDGs, a nd reducing the risks of lifestyle-related illnesses Social Protection Direct CCTs to the poor through the Pantawid Pamilya Pilipino Program shall be the cornerstone of the government s strategy to fight poverty and attain the MDGs. 16 Republic of the Philippines 14-16 September 2011 Chapter 8: Social Development HousingMoreover, the housing sector aims to achieve the MDG of significantly improving the lives of at least 100 million slum dwellers worldwide by 2020. With the formulation of the National Slum Upgrading Strategy, a systematic focusing of programs and coordination efforts is expected to be realized. Education Accelerate the implementation of the Basic Education Sector Reform Agenda s five key reform areas towards the attainment of the goals of EFA and the MDGs: (a) school-based management (SBM); (b) national learning strategies; (c) quality assurance and accountability; (d) complementary interventions; and (e) institutional culture change.Republic of the Philippines 14-16 September 2011 17 Chapter 8: Social Development Indicators Baseline 2011 2012 2013 2014 2015 2016 MDG Related Health Indicators Prevalence of underweight children under 5 (%) Proportion of households with per capita intake below 100% dietary energy requirement (%) Under 5 mortality rate (per 1,000 live births) Infant mortality rate (per 1,000 live births) Republic of the Philippines 20. 6 (2008) 66. 9 (2008) 17. 6 16. 6 15. 6 14. 6 13. 7 12. 7 54. 1 49. 9 45. 41. 4 37. 1 32. 8 34 (2008) 25 (2008) 31. 6 23 30. 4 22 29. 2 21 28 20 26. 7 19. 0 25. 5 17 14-16 September 2011 18 Chapter 8: Social Development Indicators Baseline 2011 2012 2013 2014 2015 2016 MDG-Related Health Indicators Maternal mortality ratio (per 100,000 live births) Contraceptive Prevalence Rate (all methods) Proportion of births attended by a health professional (%) Proportion of births delivered in health facilities (%) 95-163 (2010, NSCB) 97 56. 2 69 84 57. 9 72 70 59. 7 75 1 61. 4 80 52 63 85 50 51 (2008) 62 (200 8) 44 (2008) 90 69 72 75 80 85 90 Republic of the Philippines 14-16 September 2011 19 Chapter 8: Social Development Indicators Baseline 2011 2012 2013 2014 2015 2016 MDG-Related Health Indicators HIV Prevalence Malaria morbidity rate per 100,000 Malaria mortality rate TB prevalence rate per 100,000 TB mortality rate per 100,000 TB case detection rate TB cure rate Republic of the Philippines Less than 1% (2009) 22 (2009) 0. 03 (2009) 486 (2008) 41 (2007)

Love Jones Review Essay

The consummate ladies man, Darius’ silky smooth presentation romises more sell than substance. And Nina’s recently Jilted heart isn’t looking for anymore of love’s kind of trouble. love Jones begins with Nina and her good girlfriend Josie Nichols (Lisa Nicole Carson) packing up what’s left of Nina’s disappointing relationship. Fearful that the scars left from this failed romance may be too deep for her to heal, Josie takes her to a night-time poetry-slam at the Sanctuary, where she encounters Darius for the first time. The Sanctuary is the local haven where poetry is the prime draw, and a favorite night spot for Darius and his friends Savon Garrison (Isaiah Washington), Eddie Coles Leonard Roberts), Sheila Downes (Bernadette Clark, and Hollywood (Bill Bellamy). â€Å"The romance dies between couples,† we overhear Darius telling his friends from his intellectual set, â€Å"because theyVe (people) given up on the possibility of it. † In an awkward introduction at the bar, Nina catches Darius off-guard and, uncharacteristically, he fumbles and spills his drink on her. He recovers minutes later when called to the stage to recite one of his poems. He makes the most of the moment by calling his sensuous creation â€Å"A Blues for Nina. † Flattered but embarrassed, she informs him in front of his friends that there are opics for poetry other than sex. When he asks her to name one, she writes the word â€Å"love† on his hand. Everyone is impressed; particularly Darius. Darius runs into Nina at a record store managed by his friend, Sheila. She is there because she has Just been fired from her Job as a photographer’s assistant and desperately needs to hear the Isley Brothers. When Darius approaches her, she acts as thought she vaguely remembers his name. Darius seizes the opportunity though, by playing her a tender rendition of â€Å"Parker’s Mood. † While Nina remains unreceptive at that point, she finally buckles and agrees to a date when Darius ppears, unannounced at her door presenting the very CD she had been looking for at the record store. He bribed Sheila so he could get her address and phone number off of the check she used to pay for a CD. His persistence pays off when a romantic statement â€Å"l Just want to come up and talk† leads to a passionate night at her apartment. The next morning, Darius and Nina confide in their respective friends Savon and Josie that, in spite of the incredible sex, â€Å"It ain’t no love thing,† they â€Å"Just kickin’ it. † Unfortunately, these two individuals aren’t exactly the best advisors they could have ound – Josie is way down on men and lives her life vicariously through Nina, and Savon is mired in the problems of his eight-year marriage (his wife left him and took their son). But Darius is getting interested. He even reveals to Nina the sacred location of â€Å"the Batcave† (his apartment), where some interesting foreplay ensues when she whips out her camera and tells Darius to take off his clothes. The romance advances. Then, out of the blue, Marvin Cox (Khalil Kain), Nina’s former fianc ©e, shows up asking her for a second chance. At Josie’s suggestion, Nina uses the offer to test Darius: Will he be Jealous, or coolly let her go? Darius pretends not to care, of course, and Nina moves to New York to see if she should resume her relationship with Marvin. Inevitably, Marvin and Nina’s differences are irreconcilable, and Nina returns the engagement ring and then heads back to Chicago. Hoping to reconnect with Darius, Nina and Josie go to the Sanctuary, to no avail. Darius has settled down with a new girlfriend, Lisa Oacqueline Fleming). Enter, Hollywood, whose friendly competition with Darius enables him to sense a prime opportunity for one-upmanship. Wood stops by the portrait studio where Nina now works to â€Å"cheer her up. † Tensions run high when Wood brings Nina to Sheila’s house for a party that he knows Darius will be attending. Nina, feeling like a pawn in a bad game of male egos, asks Wood to take her home. He refuses and Darius comes to her rescue. It’s their first meeting since she went to New York. She confesses she still has feeling for him, and he assures her that Lisa means nothing to him. Swooning, they make up and head for a date at the famous Blackstone Hotel. There, legendary Chicago DJ Herb Kent is hosting a â€Å"steppers† ball, featuring the inimitable dance style popular in Chicago. On the floor, Nina and Darius become a eam again. The fire is relit as they complete the evening with a wet, but romantic walk around Buckingham Fountain. Nina starts to inherit habits from Darius and vica versa. She starts smoking and develops a love for poetry. In return, he develops an eye for photography. But soon after their reconciliation everything starts to crumble. Nina finds Lisa’s telephone number around Darius’ apartment, and he gets the occasional Sam call that takes him out of the room. The issue of distrust rears its ugly head. Darius tries to smooth things over by whipping out her camera and telling her to take her clothes off, as she id in an earlier scene. But it is too late. â€Å"Come get your things from my apartment†¦ why would you be with someone you don’t trust? † The scene ends with Nina returning the key. Because of a Job offer from Vibe magazine in New York, Nina decides to move. Josie, serving as a reluctant Cupid, intercedes by telling Darius of Nina’s plans. He takes the cue and makes a gallant but futile effort to talk to Nina before she leaves. A year later, his book has been published, her career is off and running and Nina has been sent to Chicago to shot a Michael Jordan layout. Looking in vain for Darius t the Sanctuary, Nina takes the stage to recite a poem of her own. Startled, Darius turns and listens to her recital, which is about love remembered. â€Å"Funny what you can do in front of a room full of people,† she says, â€Å"and can’t do in front of one person. † The movie ends with Nina leaving the Sanctuary and seeing Darius outside. Darius starts off by saying, â€Å"Longtime no see. I enjoyed your poem. Nina, there have been mistakes on both sides and I apologize for my part. I want to put the past in the past. â€Å"Once again your timing couldn’t be worse†¦ you always want what you want hen you want it†¦ why is everything so urgent†, Nina says. â€Å"Nina, this here, right now, at this very moment, is all that matters to me. I love you and that’s urgent like a mother fucker. † love Jones shows that love can be inconvenient. It encourages everyone to approach love the way Nina and Darius do – scared, awkward, and even sometimes alone. There’s the obligatory handful of tragic misunderstandings, prideful arguments, over-orchestrated sex scenes, and betrayal and reconciliation’s. ove Jones steps back, allowing its characters to closely examine what is happening to them. They analyze their own instincts; wonder about each other’s feelings and even plot little traps to reveal the other’s true intentions Nina and Darius relationship is built upon the use of some key things: sex and sexual invitations, pick-up lines and relationship openers, music and poetry, the actions of all the movies characters, friends being confidants and advisors, and the use of â€Å"Baxter’s techniques† to acquire information about the relationship play vital roles. Their relationship proves that the movement in and out of the interaction stages is not set in stone. The stages conform to your situation. Nina and Darius seem to ollow this type of pattern: initiating, experimenting, intensifying, terminating, experimenting, intensifying, integrating, bonding, stagnating, terminating, and initiating. They are also struggle with the roles society has laid out for women and men. And are both trying to fgure out how to â€Å"play’ without â€Å"getting played†. They’re both secretly wondering how you get beyond playing and move on to the love. When you’re in your twenties, as Nina and Darius were, loving someone outside your friends and family can seem like a task for Mother Theresa. We twenty- somethings have been unleashed from our parents and the chances to experience exual encounters of all sorts are numerous. But flirting and playing is one thing. Building relationships with the human objects of our desires is a challenge that many of us fail at miserably. At one point in the movie, Darius asks his married friend Savon if he believes in the concept of soulmates. Savon’s response is that it depends on what day you ask him. You’re with who you’re with, he says. Love and marriage are pretty much what you make of them. love Jones doesn’t fully answer the soulmate question. In the end, we are only promised that Nina and Darius will be together as long as their belief in he possibility of romance lasts. eeting in a bar, the reluctant coupling, the Jealously and conflict, even a mad rush by one lover to stop the other from leaving on a train. love Jones showed me that there is Just no way around it: Love between a man and a woman is hard work. A conscious effort to relate to the opposite sex is what’s needed if we’re going to get the satisfaction we crave from that someone special. Our twenties can be about a lot more than simply getting our groove on. We can build lives with people while we are enjoy ing the fresh experiences we are having in our youth.

Pyotr Ilyich Tchaikovsky essays

Pyotr Ilyich Tchaikovsky essays Pyotr Ilyich Tchaikovsky is in my opinion one of the greatest classical music composers of all time. He also had one of the most interesting lives I have ever read about. Although he suffered through a large enormity of emotional problems and nervous breakdowns, along with having to deal with harsh instances of love and death, his music reflects these emotions in a very beautiful way. Tchaikovsky (also spelled Chaikovsky or Tschaikovsky, and often referred to as Peter), was born on May seventh, 1840 in Votkinsk, Russia. His father, Ilya Petrovitch Tchaikvosky, was the superintendent of government owned mines, giving his family an upper-class standing in Russia, and Tchaikovsky had a French governess (mostly because his mother was half-French). Although he was musically talented at a young age, his parents were unsupportive as he was kind of anxious and excitable, and they thought music would do him even more harm mentally. But even before age 10, he had already begun composing music. Because of a transfer in his fathers job in about 1850, the family was moved to Moscow and then to St. Petersburg, where Tchaikovsky was sent to the prepatory School of Jurisprudence, which was all male. He lived somewhat happily until his mothers death four years later. He had loved her very much, almost abnormally, and was deeply disturbed by it, with his fathers uncaring manner intensifying the matter even worse. To help alleviate some of the pain involved, Tchaikovsky composed a short waltz for piano, with thoughts of composing an opera as well. Underlying homosexual desires also burdened him during this time, while attending an all-male school didnt help it any. For the rest of these school years, the only musical education he got was random piano, singing, and harmony lessons, along with several opera attendances, which have been said to have lasting influences on his musi...

Free Essays on Thanks, To All The Little People

Thanks, To All the Little People In every story there is always a main character that catches the reader’s eye. Even in the child’s storybook: Clifford the Big Red Dog, Clifford is the main character that always gets into trouble. But what differs children’s stories from adult stories is use of minor characters. In The Lesson, by Toni Cade Bambara, the minor characters within the story define the main character Sylvia. Those characters help us understand Sylvia greatly by their reactions towards her and how she describes them in the narrative. We would never be able to fully analyze Sylvia without observing how she to all that is going on around her. Sylvia is the main focus of the story also because she is narrator. But if any of the other characters were to tell the story we would get a whole different point of view and a whole different story. Miss Moore and Sugar are the main examples to presenting Sylvia’s jealousy to the reader. Sylvia acts as if she doesn’t care about her poverty, but Miss Moore brings out a major detail that shows the reader that deep down it’s killing her to see all the people that are better than her. Sylvia acts as though she couldn’t care any less about Miss Moore and the white people of the richer part of Manhattan. She makes fun of Miss Moore and sees her actions only as showing off what she doesn’t have. She laughs at the white people who wore stockings and fur coats in the summer. She sees them as crazy for paying all this money for toys when they can go down a few blocks to Pop’s and save a couple hundred dollars. Sylvia is not as proud of being underprivileged, as she seems to act to be. One of Sylvia’s major actions that show us that she is jealous of all the richer people is how angry she gets when she sees all the toys that she cannot afford in the toy store. Also she curses a great deal of the story. Sylvia expresses her anger at other by cursing and... Free Essays on Thanks, To All The Little People Free Essays on Thanks, To All The Little People Thanks, To All the Little People In every story there is always a main character that catches the reader’s eye. Even in the child’s storybook: Clifford the Big Red Dog, Clifford is the main character that always gets into trouble. But what differs children’s stories from adult stories is use of minor characters. In The Lesson, by Toni Cade Bambara, the minor characters within the story define the main character Sylvia. Those characters help us understand Sylvia greatly by their reactions towards her and how she describes them in the narrative. We would never be able to fully analyze Sylvia without observing how she to all that is going on around her. Sylvia is the main focus of the story also because she is narrator. But if any of the other characters were to tell the story we would get a whole different point of view and a whole different story. Miss Moore and Sugar are the main examples to presenting Sylvia’s jealousy to the reader. Sylvia acts as if she doesn’t care about her poverty, but Miss Moore brings out a major detail that shows the reader that deep down it’s killing her to see all the people that are better than her. Sylvia acts as though she couldn’t care any less about Miss Moore and the white people of the richer part of Manhattan. She makes fun of Miss Moore and sees her actions only as showing off what she doesn’t have. She laughs at the white people who wore stockings and fur coats in the summer. She sees them as crazy for paying all this money for toys when they can go down a few blocks to Pop’s and save a couple hundred dollars. Sylvia is not as proud of being underprivileged, as she seems to act to be. One of Sylvia’s major actions that show us that she is jealous of all the richer people is how angry she gets when she sees all the toys that she cannot afford in the toy store. Also she curses a great deal of the story. Sylvia expresses her anger at other by cursing and...

How to become a legal nurse consultant

How to become a legal nurse consultant These days, it’s cool to be a hyphenate- you know, like actor-activist, graphic designer-herbalist, or dentist-beekeeper. Basically, people who have strong professional skill sets in multiple areas are highly sought after, as industries look for employees who are versatile. And when you throw in healthcare, possibly the hottest industry around, you’re getting into very marketable territory. If you’ve ever found yourself trying to combine nursing skills with a bit of legal eagle expertise, then we might have a new career path for you: legal nurse consultant. What does a legal nurse consultant do?Legal nurse consultants (LNCs) are specialized nurses who provide medical expertise to people or groups who handle legal issues, like lawyers, court officers, lawmakers, insurance companies, or government agencies. For example, in a lawsuit or court case where the defendant claims he was injured, a legal nurse consultant might be brought in to assess the defendant’s medical records or testify about a particular kind of injury in general. Or if an insurance company is investigating the validity of a person’s claim, the legal nurse consultant might be called in to share expertise. Basically, a legal nurse consultant can be the bridge between the legal and healthcare worlds.A legal nurse consultant’s responsibilities may include:Reading and interpreting medical records/historiesWorking with attorneys to draft legal documents with medically sound informationProviding background medical researchInterviewing clientsOffering advice and medical insight to legal professionals about particular health issues or nursing practices in generalConsulting on healthcare legislationWriting reportsTestifying in court as a witnessLegal nurse consultants are often hired directly by law firms, government agencies, insurance companies, nonprofits, healthcare facilities, or forensic laboratories. There are also legal nurse consulting firms that employ LN Cs and have them work with clients on a consultant basis. LNCs may also go into business for themselves, setting up direct client relationships. They may work part-time (balancing legal duties with other nursing jobs) or full-time, depending on the employer. About half of LNCs are directly employed by private institutions, while the other half are independent contractors.What skills do LNCs need?Legal nurse consultants need to have two very strong skill sets: medical/clinical and legal. After all, their work depends on having expertise in both areas. While nurses do need strong hands-on patient care skills in general, the skills needed for this specialty tend to be more administrative in nature.Critical thinking skills.  Legal nurse consultants are responsible for analyzing medical data or situations, and applying it to a very particular legal context. So the LNC should be good at making connections, seeing patterns, and recalling details in order to solve a problem or create a na rrative.Organizational skills.  In both healthcare and the legal world, there’s little room for sloppiness- mistakes can endanger someone’s health or livelihood and affect the outcome of binding legal judgments. So an LNC needs to be able to organize information accurately and efficiently, particularly when it comes to written documents or medical records.Clinical skills.  Much of the job is providing current, accurate medical expertise, so it’s important for the LNC to have a strong medical background. If the nurse already has a specialty (like elder care or pediatrics), it’s also essential to stay on top of developments and trends in those fields, even if he or she isn’t actively practicing as a nurse anymore.Knowledge of legal terminology.  A legal nurse consultant isn’t an attorney, but he or she needs to have as good a grasp on legal terminology, as well as medical terminology, in order to work most efficiently with legal professi onals and provide high-quality consulting.Communication skills.  Being a legal nurse consultant is often a public-facing role (like when testifying in court), so being able to communicate effectively is essential. A legal nurse consultant’s reputation is based on the reliability of their information; so he or she should be able to present information clearly and authoritatively, with clean speaking and writing.What do you need to become an LNC?The main starting point to become a legal nurse consultant is a nursing degree and certification. You need that clinical base before you can specialize. At a minimum, legal nurse consultants have a bachelor’s degree in nursing, plus certification as an RN (which means passing the NCLEX and getting licensed by the state). States can have different requirements, so be sure to research what your particular state requires to become a registered nurse.This is also not an entry-level specialty for nurses. Most legal nurse consultants have at least five years’ experience in nursing practice before becoming a consultant. After all, you have to build expertise before you can share it with others and be an authority.If you choose to specialize in this area, many nursing programs offer training classes to develop the necessary legal skills. And although certification isn’t necessarily a requirement for working as a legal nurse consultant, many employers prefer to work with nurses who hold a certification from the American Legal Nurse Consultant Certification Board (ALNCC).How much do LNCs make?This can be a very lucrative career path for nurses. Most legal nurse consultants work on an hourly basis, with LNCs employed by law firms or private companies typically billing $60-100 per hour, and independent consultants typically billing $65-200 per hour. LNCs may also be able to charge premium fees for providing expert testimony, with average fees ranging from $150-200 per hour for these highly specialized s ervices.What’s the outlook for LNCs?Very bright indeed. Healthcare and nursing jobs are growing exponentially as it is, and legal changes to the healthcare and insurance industries are providing even more openings for nurses with this extra layer of legal expertise.If you’re looking for a nursing specialty that lets you reach outside the medical field and maybe even add a little legal drama, then becoming a legal nurse consultant could be a lucrative, challenging, and productive choice for your next career steps. Good luck!

Logbook Essay Example | Topics and Well Written Essays - 1250 words

Logbook - Essay Example The defender is left for dead by the striker but he manages to stick a foot and catches the striker on his right leg and he goes down. In my opinion Mario Ballotelli is a very competitive player with what is known in sports psychology as a NACH personality. He has the in-built desire to succeed in all that he does as a player and has very high levels of motivation. In sports psychology the personality of the player if of importance especially as relates to the mental toughness of the player, self-efficacy and arousal. Self-efficacy is influenced by four main factors and these are vicarious experiences, performance accomplishments, verbal persuasion and emotional arousal (Russell, 2008). Vicarious experiences involves seeing your competitor as someone with the same skill set as yourself or as someone with lower sets of skill therefore enhancing an individual’s confidence that they can be able to achieve and complete their set tasks. Arousal can be defined as an individualâ€⠄¢s cognitive activation and psychological awareness (Singh, 2005). In my opinion Ballotelli exhibits aggression as based on the aggressive cue theory as first proposed by Leonard Berkowitz. The theory seemed to suggest that certain social settings and environment would make acts of aggression acceptable. Therefore I would employ the concept of arousal regulation in sports science .This is where the player uses techniques such as meditation and breathing in order to achieve the optimum cognitive state for maximum results. I would also use the concept of self-talk on the player. The player can use this technique in order to remain calm. Goal setting is a classic coaching principle that can be used in such a situation. I as the coach can set a specific number of matches that he expects the player to go without having any discipline issues (Blair, 2012). In this particular scenario, Alvaro Negredo, the new star player of the team is

FINANCIAL MANAGEMENT DISCUSSION Essay Example | Topics and Well Written Essays - 2500 words

FINANCIAL MANAGEMENT DISCUSSION - Essay Example Profitability is the difference between revenue and costs generated by both current and fixed assets during normal business activities. From working capital point of view risk is the probability of the inability of the entity to pay its current liabilities when those become due. Simply the more the working capital the lesser is such risk. Working capital management is to decide this level of working capital so that the criteria of risk and profitability are balanced off. Business operations are directly affected by working capital management. More the current assets in ratio with fixed assets the lesser is the risk of short term insolvency, but the current assets are less productive than fixed assets and thus affect business operations producing less profitability. Contrary to the when current liabilities are more used ( as compared to ling term liabilities) to finance total assets the profitability increases as current liabilities as source of finance are considered less costlier than long term sources of finance. According management of working capital directly affects the business activities of the company. Working capital mismanagement is aptly indicated by the adverse current ratio and this is what happened in the organization. Shortage of cash and near to cash current assets forced the entity to delay the timely liquidation of accounts payable forcing them to increase the liabilities by levying interest on delayed payments as per terms of credit. Suppliers forced renegotiations of agreements revising rates and terms of credit. Shortage of inventory forced delay in conversion to finished goods and that affected the flow of fresh sales orders and renewal of existing sales orders. These abnormalities affected the cash conversion cycle and average age of inventory. With the result operating cycle period started getting longer; and thereby

Corporate Governance in England Essay Example | Topics and Well Written Essays - 1000 words

Corporate Governance in England - Essay Example The current system of corporate governance in England endeavors to ensure transparency and accountability of particular individuals in companies via mechanism that reduce or eradicate the principal-agent dilemma Jill (2007p.9). Great Britain shares with the United States of America an arm's length/outsider system of control and ownership, with the ownership in large companies basically being spread over a huge number of institutional intermediaries and individuals as opposed to being placed solely on 'core investors' (for example, a family) and with the shareholders hardly being poised to intervene and participate in managing the business Wolfgang (2008 pg114). Being part of the United Kingdom, the current system of corporate governance in England conforms to the respective provision of UK's combined code of corporate governance (2003). The earliest developments in corporate governance commenced just before the end of 1980s and the early 1990s, following the emergence corporate scandals, for example, Maxwell and Poly Peck, which dealt a big blow to their images. The scandals were due to irregularities in financial reporting and consequently a committee led by Sir Adrian Cadbury was set up to look into the matter and make recommendations. The resultant Cadbury report which was published in 1992, contained recommendations that centered around: the need to separate the role of a company's chief executive and its chairman, the need to have transparent financial reporting and proper internal control. It also set out the process and rules for vetting of non executive directors as well as a code of best practice which were adopted among the rules of the UK's stock exchange Oliver (2005 p.111-115). Borrowing heavily from Cadbury, Rutteman Report: Internal control & Financial Reporting was published in 1994 and sought to provide companies some guidance on how to act in accordance with Cadbury code. This concerned reporting on the Company own system and process of internal control and its effectiveness. In 1995, following complaint about directors' share option and pay, the Green Bury report made recommendation that entailed detailing remuneration of companies' directors in their annual reports. As in Cadbury's case, majority of Green Burry recommendations were endorsed as part of the Listing Rules. In early 1996, Hampel Committee was set up to look into the performance of both Greenbury and Cadbury provisions. It was to examine the extent to which the two reports had been applied and whether the intended objective had been realized. The committee came up with the Hempel Report leading to the publication of the code, in 1998. It covered areas relating to, directors' remuneration, audit and accountability, relations with individual and institutional shareholders and their responsibilities. It also laid down the code governing the operations and structures of the board Jill (2007 p.300). In 2002, remuneration report were introduced which were intended to further solidify the shareholders' powers with regard to the directors pay. In addition to directors pay, the regulations resulted in shareholders obtaining other important information such as performance graphs. The shareholders were allowed to vote in an advisory capacity in approving directors, remuneration report. The code was revised again in 2003, and added to

Domain Name Dispute Essay Example | Topics and Well Written Essays - 2000 words

Domain Name Dispute - Essay Example Pursuant to Para. 4(a) of the .au Dispute Resolution Policy 2010 (hereinafter the Policy), the Complainant contends that the use of the domain name quickileaks-sucks.org is confusingly similar to its domain name quickileaks.org and that the addition of sucks.org to quick leaks does nothing to distinguish the two domain names. The Complainant further argues that over the last five years its use of quick leaks has earned a common law trademark. The common law trademark was acquired by increasing traffic to its site quickileaks.org and publicity in the media over the five year period. The Complainant also maintains that the Respondent does not have a legitimate interest or right in the domain name and is acting in bad faith. These contentions are supported by the assertion that the Respondent does not have a commercial purpose for the use of the domain name and has no connection to the Complainant’s common law trademark and was not authorized to use the trademark. According to Para. 4(a) of the Policy, the Complainant was required to prove that the domain names and trade name were identical or confusingly similar. The Complainant was also required to prove that the Respondent did not have a right or legitimate interest in the domain names. The Complainant was also required to prove that the Respondent acted in bad faith. Thus the Complainant’s allegations do not mean that the Complainant’s allegations are automatically accepted as true. In addition, the Complainant is required to prove that it has a common law trademark. Each of these issues is considered below. What distinguishes the Uniform Dispute Resolution Policy (UNDRP) from the au. Policy, it is not necessary for the complainant to have a registered trademark. All that the complainant is required to prove under the au. A policy is that he or she have acquired a common law trademark through ‘sufficient evidence of use or reputation in the trademark to justify reliance on a common law trademark’.  

Applied research methods Proposal Example | Topics and Well Written Essays - 4750 words

Applied methods - Research Proposal Example Opening up another store is a part of the rigorous expansion plan that the business has on its cards (http://www.debenhams.com). Debenhams plc is a UK based retailing business, operating as a departmental store within UK and across various countries. It is also listed at the LSE by the symbol DEB. The business was formed centuries back in 1778. As of April 2009, the company owned over 150 outlets and 40 franchises (http://www.debenhams.com). The revenues for the firm, for the year 2008, exceeded GBP 1.8 billion, while operating income was in excess of GBP 170 million; the net income figure remained over GBP 70 million, with an employee base of over 27,000 individuals (http://www.debenhams.com). Based on the above discussion, it can be stated that the aim of this research is to conduct the various research techniques, primarily the questionnaires and focus groups on the prospect customers and interviews from the company officials (as the later chapter of proposed study states). The underlying objective of the research would be to realize the realistic conditions and ground realities amongst the prospect customers that are they actually in a welcome mode for a new store in their respective region. It is important to absorb as many subtle cultural comments about the proposed stores as possible, so a relaxed survey and focus group environment is essential, yet the retailing concept being discussed must be as realistic to the respondent as possible. The absolute ideal situation would be to conduct the surveys in a complete simulation of the real version of the store being proposed, including fully-stocked display racks, lighting, flooring, sounds, smells, air conditioning, cash registers etc. and with realistic prices, so that the customer gets a clear idea of what they are being asked to pay for and why. If a full-scale mock-up is unaffordable a large-screen presentation of a virtual simulation of a store would be prove critical. 2. Literature Review 2.1 Retailing and Retail Business Dunne (2004, p 52) states, and is agreed by various authors such as Findlay (2002, p 105), Bruce (2004, p 60), Hinfelaar (2004, p 90) and Cateora (2002, p 205), that retail sector is one of the booming sectors in the global economy today, with not just boom associated but tremendous level of competition also associated to the line of business. Retailing business is mainly the approach from business to consumer, or more commonly stated as B2C approach of a business, whereby, the goods and services are transferred from business to consumers/customers via fixed locations such as departmental stores, display showrooms, etc (Journal of Retailing, p 140). Supermarkets, departmental stores, factory outlets, fast food, grocery shops, are prime examples of retailing business, while the real companies that can

Drug testing for employers Research Paper Example | Topics and Well Written Essays - 1250 words

Drug testing for employers - Research Paper Example Most of the employers carry out drug tests because drug abuse in working places leads to substantial health and safety threats, which can result to low production and lower employees’ morale to work. These threats have additional costs from health care claims, which involve short-term claims from disabilities. So, most employers carry out drug test in order to deter their employees from drug abuse and avoiding to hire drug addicts in their organizations. In addition, they drug test them to offer harmless working environment to their employees and abide by the state regulations (Straete 135)A firm may need a drug examination in various conditions. Firstly, it may be during the pre-employment test to avoid hiring drug addicts. These tests happen after a condition that, one has to pass drug examination before getting the job, so when the interviewee fails the test he/she loses the job. Secondly, firms conduct drug test due to reasonable suspicion from employees showing some drug use symptoms and after an accident to define if drugs were the main cause.   Thirdly, a firm can do drug test randomly by not announcing or alerting the employees, this works as a deterrent. Lastly, the test can be periodic where by testing arrangements happen earlier before administering it to the employees.Drugs mostly show up in body fluids and sometimes through hair test. Drug testing at work place can be through different methods these include hair, urine, saliva and blood. During hair test, there is drug detection.... So, most employers carry out drug test in order to deter their employees from drug abuse and avoiding to hire drug addicts in their organizations. In addition, they drug test them to offer harmless working environment to their employees and abide by the state regulations (Straete 135) A firm may need a drug examination in various conditions. Firstly, it may be during the pre-employment test to avoid hiring drug addicts. These tests happen after a condition that, one has to pass drug examination before getting the job, so when the interviewee fails the test he/she loses the job. Secondly, firms conduct drug test due to reasonable suspicion from employees showing some drug use symptoms and after an accident to define if drugs were the main cause. Thirdly, a firm can do drug test randomly by not announcing or alerting the employees, this works as a deterrent. Lastly, the test can be periodic where by testing arrangements happen earlier before administering it to the employees. Drugs mos tly show up in body fluids and sometimes through hair test. Drug testing at work place can be through different methods these include hair, urine, saliva and blood. During hair test, there is drug detection in the hair revealing the existence of drugs in the body but this method is not accurate. Secondly, drug test through blood analysis which is the most accurate but expensive method. Thirdly, drug test via saliva and sweat examinations, the test is accurate but not popular among work places. Finally, urine testing is less invasive compared to blood examination as it is the cheapest and detects the most recent single consumption of drugs, making it the most applicable drug testing method (Straete 133). Drug testing at the work

Applied research methods Proposal Example | Topics and Well Written Essays - 4750 words

Applied methods - Research Proposal Example Opening up another store is a part of the rigorous expansion plan that the business has on its cards (http://www.debenhams.com). Debenhams plc is a UK based retailing business, operating as a departmental store within UK and across various countries. It is also listed at the LSE by the symbol DEB. The business was formed centuries back in 1778. As of April 2009, the company owned over 150 outlets and 40 franchises (http://www.debenhams.com). The revenues for the firm, for the year 2008, exceeded GBP 1.8 billion, while operating income was in excess of GBP 170 million; the net income figure remained over GBP 70 million, with an employee base of over 27,000 individuals (http://www.debenhams.com). Based on the above discussion, it can be stated that the aim of this research is to conduct the various research techniques, primarily the questionnaires and focus groups on the prospect customers and interviews from the company officials (as the later chapter of proposed study states). The underlying objective of the research would be to realize the realistic conditions and ground realities amongst the prospect customers that are they actually in a welcome mode for a new store in their respective region. It is important to absorb as many subtle cultural comments about the proposed stores as possible, so a relaxed survey and focus group environment is essential, yet the retailing concept being discussed must be as realistic to the respondent as possible. The absolute ideal situation would be to conduct the surveys in a complete simulation of the real version of the store being proposed, including fully-stocked display racks, lighting, flooring, sounds, smells, air conditioning, cash registers etc. and with realistic prices, so that the customer gets a clear idea of what they are being asked to pay for and why. If a full-scale mock-up is unaffordable a large-screen presentation of a virtual simulation of a store would be prove critical. 2. Literature Review 2.1 Retailing and Retail Business Dunne (2004, p 52) states, and is agreed by various authors such as Findlay (2002, p 105), Bruce (2004, p 60), Hinfelaar (2004, p 90) and Cateora (2002, p 205), that retail sector is one of the booming sectors in the global economy today, with not just boom associated but tremendous level of competition also associated to the line of business. Retailing business is mainly the approach from business to consumer, or more commonly stated as B2C approach of a business, whereby, the goods and services are transferred from business to consumers/customers via fixed locations such as departmental stores, display showrooms, etc (Journal of Retailing, p 140). Supermarkets, departmental stores, factory outlets, fast food, grocery shops, are prime examples of retailing business, while the real companies that can

The factors that affect success in learning English as a second Essay

The factors that affect success in learning English as a second language - Essay Example Though many ESL teachers may be fluent in several languages besides English, they generally aren't fluent in all of them, and the language background of an ESL class can be diverse. Therefore, explanations usually must be made in basic English, teaching the child or adult at first in simple ways with a lot of demonstration, pictures, and repetition, to understand English, to read it, and to speak it." (Ellis-Christensen. n.d.). It is doubly important for ESL teachers to have considerable mastery of the English language so that they will be able to meet the required standards necessary to impart the best knowledge to their students, especially as their classes advance into grammar discussions. ESL teachers should be able to focus on the most common problems of ESL students so as to help them more effectively and guide them on how to speak and write fluent English. As ESL teachers take up advanced studies, they learn some of the more common mistakes expected from certain language groups such as the tendency for many Asian languages to omit the pluralization of word endings. Some language groups don't need a specific order in sentences, Ms. Ellis-Christensen relates. Most students are even unfamiliar with the English alphabet. Therefore, it is important that ESL teachers are flexible, have considerable expertise in teaching the English language, and are quick to adapt to the learning styles of their students (Ellis-Christensen. n.d.). ESL teachers must continue to strive to learn more English teaching skills. The British Council (http://www.teachingenglish.org.uk/transform/teachers/uk-courses-qualifications), claims that "UK training providers offer a range of high-quality pre-service and in-service qualifications for English language teachers, as well as many degree-level and short courses on aspects of English language teaching." Basic skills training are offered for trainee teachers, teachers in the early years of their career, or experienced teachers who are beginning to teach English. Developing skills are offered to more experienced English teachers while Specialist skills are made available for highly experienced teachers who are taking on more specialist, expert roles (The British Council. n.d.). It is obviously important for teachers to have a certain degree of skills in terms of mastery of teaching the English language, especially when it comes to dealing with students who do not speak English as their first language. Teachers need to come up with creative lesson plans that will not only make it easier for their students to grasp the many nuances of the English language but also make learning an interesting experience for them. Teaching Strategies Mr. Kenneth Beare from About.com sums up the best English language teaching strategies in three very practical ways (Beare. n.d.). His first advice is to "keep it simple." He says, "One problem that teachers often encounter is that of trying to do too much, too quickly;" and that "the best way to approach teaching is to choose just one use or function, and focus on that specific point." Mr. Beare's next advice is to "slow down and use easy vocabulary." He explains, "Native speakers are often not aware of how quickly they speak. Most teachers need to make a conscious effort to slow down when speaking. Perhaps more importantly, you need to become aware of the type of